Ford Focus Coil Spring Broke: 1. Complaints. Like many others have reported, my front passenger side coil spring broke. Mine did not separate and stayed basically contained in the production location but made a lot of noise when turning. I was able to keep driving the car for weeks like this. When I finally got the time to fix it, I searched the internet looking for diagrams of how to replace this spring and found this website. Thanks to all of the previous complaints, I was able to determine that this will be a covered repair at the dealership.
After searching my own documents, sure enough, I found the letter from Ford outlining the extended warranty program. For the benefit of others, here are the details of the program (letter dated November, 2.
2000 ford focus suspension problems.
Ford Set vice Ford C.npany P. 4612' November 2004 SUBJECT: REF: REF: All U.S. Customer Satisfaction Program 03M02: Certain 2000 Model Year Focus. The program number from Ford is 03M02. Customer Satisfaction Program 03M02 - Supplement #2: Certain 2000 - 2003 Model Year Focus Vehicles. I'd suggest you ask your dealer about the specific details of Customer Satisfaction program 03M02 and why they won. Customer Satisfaction Program 03M02 to owners of certain 2000 through 2003 model year Focus vehicles.' The program says 'Ford Motor. 2002 Ford Taurus Front Suspension Complaints. 2002; Ford; Taurus; Front.
Ford Social Media Engagement. Ford's Customer Relationship Center. Customer satisfaction program regarding replacement of.